Terms of service

 

Last updated: 21 January 2026

These Terms of Service (“Terms”) govern your access to and use of this website and the purchase of products from this online store (the “Store”). By accessing the Store or placing an order, you agree to be bound by these Terms.

 

 

1. About Us

This Store is operated by MARCELBIZ (“we”, “us”, “our”), registered in Singapore.

For questions, please contact us via the contact form available on this website.

 

 

2. Eligibility

By using this Store, you confirm that you are at least 18 years old or are accessing the Store under the supervision of a parent or legal guardian.

 

 

3. Products

We sell household and lifestyle products made from diatomite stone, including but not limited to bath mats, toothbrush holders, cups, and coasters.

All product descriptions, images, and specifications are provided for informational purposes. Slight variations in colour, texture, or appearance may occur due to the natural properties of the materials and differences in screen displays.

 

 

4. Prices and Payment

All prices are displayed in Singapore Dollars (SGD) unless otherwise stated.

Prices may change at any time without prior notice. The price charged will be the price displayed at the time the order is placed.

Payment must be made in full at checkout using the payment methods made available on the Store.

 

 

5. Orders and Acceptance

Placing an order constitutes an offer to purchase. We reserve the right to accept or reject any order at our discretion.

An order is considered accepted only when you receive an order confirmation email.

We may cancel or limit quantities for reasons including but not limited to product availability, pricing errors, or suspected fraudulent activity.

 

 

6. Shipping and Delivery

Shipping details, fees, and estimated delivery times are outlined in our Shipping Policy.


Delivery times are estimates only and may vary due to factors beyond our control. We are not responsible for delays caused by carriers, customs, or unforeseen circumstances.

 

 

7. Returns and Refunds

Returns, exchanges, and refunds are governed by our Return and Refund Policy.

Please review that policy carefully before making a purchase.

 

 

8. Use of Products

Our products are intended for household use only.

You agree to use the products according to any care or usage instructions provided. We are not responsible for damage or injury resulting from improper use, modification, or misuse of the products.

 

 

9. Intellectual Property

All content on this Store, including text, images, logos, graphics, and designs, is owned by or licensed to us and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or use any content without our prior written permission.

 

 

10. Limitation of Liability

 

To the fullest extent permitted by Singapore law:

  • We shall not be liable for any indirect, incidental, special, or consequential damages.

  • Our total liability for any claim related to a product or order shall not exceed the amount paid for the product.

 

Nothing in these Terms limits any rights you may have under the Consumer Protection (Fair Trading) Act of Singapore.

 

 

11. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses arising from your misuse of the Store or violation of these Terms.

 

 

12. Changes to These Terms

We may update these Terms from time to time. The latest version will always be posted on this page with the updated date.

Continued use of the Store after changes constitutes acceptance of the revised Terms.

 

 

13. Governing Law

These Terms are governed by and construed in accordance with the laws of Singapore, without regard to conflict of law principles.

 

 

14. Contact

If you have any questions about these Terms, please contact us via the contact form available on this website.